2021 Durango R/T Uconnect/CarPlay issues

[Paladin06]

A couple days ago our CarPlay function stop working. We connected Uconnect and did the soft reboot and it worked for awhile. Then I noted the OAT was missing and occasionally the time would also be missing. On two occasions the screen went totally black. I also noted the screen goes totally black if I press the VR button.

Out side of the VR button issue and the Carplay not working everything else seems good.

I took it to the dealership here in Tennessee this morning and they said there is a new software update in the works but it's not ready for installation yet.

Any one else having similar or like issues with their Durango?

 

[thetalonguy]

My wife's 21 Durango has been having issues as well. Screen went blank once and she constantly has trouble getting her phone to connect Apple Carplay. I think it wigs out between wired and wireless (BT/wifi) connections.

Post up if you find any fixes...

 

[Paladin06]

My wife's 21 Durango has been having issues as well. Screen went blank once and she constantly has trouble getting her phone to connect Apple Carplay. I think it wigs out between wired and wireless (BT/wifi) connections.

Post up if you find any fixes...

Will do and you do the same.

 

[DavidKFla]

I would have the dealer put a new head in it.

 

[Paladin06]

I would have the dealer put a new head in it.

Because of several reported failures similiar or like ours, Dodge believes it's a software issue. I'll wait a week and then fire back at them.

 

[Paladin06]

My wife's 21 Durango has been having issues as well. Screen went blank once and she constantly has trouble getting her phone to connect Apple Carplay. I think it wigs out between wired and wireless (BT/wifi) connections.

Post up if you find any fixes...

Which iPhone and iOS version does your wife have?

 

[thetalonguy]

Which iPhone and iOS version does your wife have?

I know she has the iPhone 11 Pro Max, but not sure what software version. She's pretty terrible about updating her software.

I'm going to take a look at it myself and screw around with the settings on the Unconnect.

 

[Paladin06]

I know she has the iPhone 11 Pro Max, but not sure what software version. She's pretty terrible about updating her software.

I'm going to take a look at it myself and screw around with the settings on the Unconnect.

Yeah, I tried looking at the settings as did the dealership. Everything looks good there. I really think it's a software issue. I just don't get why it went wack in the middle of nowhere after working perfectly for weeks.